Privacy Policy

Your privacy is very important to us. The information you provide us with will only ever be used lawfully and in accordance with the Data Protection Act 1988.

• If you have shopped with us we will hold the name, address, telephone number, email address and delivery address which you have given to us.
• If you have requested a catalogue, we hold the name, address, telephone number and email address which you have given to us.
• If you have requested to receive our email newsletters we only hold the name and email address which you have given to us. If you wish to unsubscribe please email us.
• If you pay by credit/debit card on our website through Paypal, your card details are sent straight to Paypal's secure server and are not disclosed to us. If for any reason you prefer to call us with your card details, those details are destroyed once the transaction has been completed.

How we use this information:

• We take your privacy very seriously and do not under any circumstances pass or sell any of your personal information to third parties - all your information remains strictly confidential.
• We use the information we hold on your records to improve and maintain our customer service for example processing your order, dealing with queries efficiently, tracking deliveries, reviewing past purchases to improve on our product range.
• Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements.
• We also use the information to keep you up to date with Woodland Children special offers, to send you our new catalogues and to send other information about Woodland Children and your relationship with us.